We began business in 1988 as Watchwear in Concord, California at Sun Valley Shopping Center to sell and service wrist watches. Our next location was in San Mateo at Hillsdale Shopping Center the following year. After about 5 years in business, we realized our niche was in fixing things and we changed our name to Watchcare and opened 3 repair stores in Santa Clara County, California. We have seen recently that more and more people are using their phones to know what time it is and leaving their watches at home. We have discovered the service required by watches are also needed to keep high quality mobile devices going, like replacing the glass, new batteries and fixing little broken items. We realized it was time for us to evolve again and now have become
Watch+Phone+Care
For us, generally the parts inside a mobile device are much larger and easier for us to work on than watch movements. But, just like watches it all comes down to our providing a service to our customers. We listen to each customer as they explain their problem and then we try to offer solutions. For us, it is about being personable, competent, friendly and fair. We have been around for over 20 years. With a staff of 11 technicians, 5 have been with the company over 10 years and most over 5 years. While we are not a huge company, we try to be a good company.
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